Is it possible to integrate Jira Service management with Azure AD for account management?

[Jacob Smith]

Hi,

We are looking to streamline our account creation and and deletion for new starters and leavers by incorporating Jira Service management with our own Azure Active Directory.

Our vision is to have a request form where certain details could be put in such as name, start date, groups, mailboxes etc. that would automatically create this account within Azure AD ready for their first day, without much or any manual intervention from administrators. This would be the same with a a leaver form automatically disabling an account based on the given name and provided date.

If anyone has any insight on if something like this would be possible, please let me know thank you!

[Rudy Holtkamp]

Hi @Jacob Smith ,

You can create an Azure runbook to create a user in Azure AD (see e.g. here) with automation for Jira you can start the runbook with a JSON payload.

Of course you could create runbooks to add new autorisations or revoke them and/or disable to Azure account.

I hope this helps,

Rudy