Is it possible to inject data into a request that's created by the JSM Widget?

[eilon]

I would like to automatically inject data from the application into the request that's created by the Jira Service Management Widget.

Information such as: ip address, user name, and other identifiers about the customer.

Is there any way of doing such a thing?

[Brant Schroeder]

@eilon 

Welcome to the community.  There is no way to capture this information through the widget.  It also does not exist in the portal yet although there is a request for it.   https://jira.atlassian.com/browse/JSDCLOUD-484