Is it possible to hyperlink in the description of a field in a Request form?

[Tobias H]

Hello!

I would like to be able to have text hyperlinked to support articles within the description of a field, for any Request form in JSM.

So instead of having to link the entire url, it would look something like this:

If you are unsure what that means, read this article first.

My gut feeling tells me this isn't possible, as I've tried the most commen ways to hyperlink:

[text](url)

<a href="url">Text</a>

But maybe I'm missing something?

[Mark Segall · Accepted solution]

Hi @Tobias H - Yes this is possible, but you'd use markdown instead of HTML. Here's the format:

[Label|URL]

[Tobias H]

That is great news!

I actually thought of markdown, but totally forgot how you actually format the link 😅😂

I’ll give it a try when I get the time and if it works I’ll mark your reply as accepted! 🎉

Edit: Works like a charm! Amazing, thanks!

[Marcela Rojas]

I am trying to to the same in one form but it is not working for me.  Where do you add the format? I am adding it on the Description field. 

[Dani Lucas]

Same here @Marcela Rojas 
@Mark Segall any idea?

[Darlene.Jeter]

@Marcela Rojas @Dani Lucas On the JSM Forms you cannot add the hyperlink. Use the format listed below:

[name|http://example.com]

And add it to the Request Form "Instruction" Area:

It's a 2 step process but it works. Good Luck.

[mateus_oliveira]

Is it possible to do the same on the Display Name, or only in the instruction/description area..?

[Darlene.Jeter]

@mateus_oliveira I don't know what you mean by "Display Name"? 

[mateus_oliveira]

Hi @Darlene_Jeter, sorry.

I'm attaching some images showing the request form settings, and then the request front page, to show how the field is displayed... it seems is not possible to include URL like this in the field name.

[Darlene.Jeter]

@mateus_oliveira Are you using the standard Jira form fields or are you creating a custom form as shown here:

[mateus_oliveira]

I'm using the standard Jira forms. It's the default portal request page.

[George G]

As of today [Label|URL], [text](url) and <a href="url">Text</a> do not work in the Display description shown on each request type in the JSM Portal, making this answer incorrect. Why are we going backwards?