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Is it possible to hyperlink in the description of a field in a Request form?

Tobias H
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October 12, 2022

Hello!

 

I would like to be able to have text hyperlinked to support articles within the description of a field, for any Request form in JSM.

jsm-img.png

So instead of having to link the entire url, it would look something like this:

If you are unsure what that means, read this article first.

 

My gut feeling tells me this isn't possible, as I've tried the most commen ways to hyperlink:

[text](url)

<a href="url">Text</a>

 

But maybe I'm missing something?

 

2 answers

1 accepted

7 votes
Answer accepted
Mark Segall
Community Leader
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October 12, 2022

Hi @Tobias H - Yes this is possible, but you'd use markdown instead of HTML. Here's the format:

[Label|URL]
Tobias H
Rising Star
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
October 12, 2022

That is great news!

I actually thought of markdown, but totally forgot how you actually format the link 😅😂

I’ll give it a try when I get the time and if it works I’ll mark your reply as accepted! 🎉

 

Edit: Works like a charm! Amazing, thanks!

Like Mark Segall likes this
Marcela Rojas
Contributor
October 26, 2022

I am trying to to the same in one form but it is not working for me.  Where do you add the format? I am adding it on the Description field. 

hyper text.PNG

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Dani Lucas February 21, 2024

Same here @Marcela Rojas 
@Mark Segall any idea?

Darlene.Jeter
Contributor
March 29, 2024

@Marcela Rojas @Dani Lucas On the JSM Forms you cannot add the hyperlink. Use the format listed below:

[name|http://example.com]

 

And add it to the Request Form "Instruction" Area:

Picture_1.PNG

It's a 2 step process but it works. Good Luck.

mateus_oliveira April 16, 2024

Is it possible to do the same on the Display Name, or only in the instruction/description area..?

Darlene.Jeter
Contributor
April 24, 2024

@mateus_oliveira I don't know what you mean by "Display Name"? 

mateus_oliveira April 26, 2024

Hi @Darlene_Jeter, sorry.

I'm attaching some images showing the request form settings, and then the request front page, to show how the field is displayed... it seems is not possible to include URL like this in the field name.

Captura de tela 2024-04-26 093445.jpgCaptura de tela 2024-04-26 093432.jpg

Darlene.Jeter
Contributor
May 13, 2024

@mateus_oliveira Are you using the standard Jira form fields or are you creating a custom form as shown here:

Forms.PNG

mateus_oliveira May 21, 2024

I'm using the standard Jira forms. It's the default portal request page.

1 vote
George G
Contributor
May 20, 2024

As of today [Label|URL], [text](url) and <a href="url">Text</a> do not work in the Display description shown on each request type in the JSM Portal, making this answer incorrect. Why are we going backwards?

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