We have recently launched help center, which allows to create a bug, suggest a feature.
It is hosted e.g. at:
https://<company>.atlassian.net/servicedesk/customer/portals
When user enters it, I have no idea which form will be chosen.
I would love to use GET parameters in URL to pre-fill form with hardware / software version, info with which user should not be bothered.
E.g. in bug creation form I can manually add ?description=abc to get the job done.
https://<company>.atlassian.net/servicedesk/customer/portal/1/group/1/create/6?description=abc
But when I enter home of customer portal with ?description=abc
https://<company>.atlassian.net/servicedesk/customer/portals?description=abc
Then links "Report a bug" shown in main page does not forward ?description=abc and raw link is shown:
https://<company>.atlassian.net/servicedesk/customer/portal/1/group/1/create/6
Is there any configuration that would enable such feature? Or is there maybe any possible hack to work it around?
I could post-process links with simple Javascript code, but I don't know if I can inject it somehow to Jira Service Management powered page.
