You're on your way to the next level! Join the Kudos program to earn points and save your progress.
Level 1: Seed
25 / 150 points
1 badge earned
Challenges come and go, but your rewards stay with you. Do more to earn more!
What goes around comes around! Share the love by gifting kudos to your peers.
Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!
Join now to unlock these features and more
I've got a pretty simple problem with emailed requests and managed to fix it, but email log still has it "failed". Seems that Jira does not make attempts to create an issue from the same email once more.
Surprisingly I could not find a solution for this... Any suggestions?
Many thanks in advance!
If you are using a custom email address for your JSM project and you can log into the inbox then you can mark those older emails as unread. This should cause the JSM email handler to reprocess them.
You will have to do in batches, marking 100 as unread. This should be a one time recovery action, right?
But why are there failures happening in the first place? We should try to address that problem.