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Is it possible to configure responder alert

Zekai Huang April 6, 2023

If I set up integration between Jira Service Management and OpsGenie using the cloud integration, I can configure the integration like when to create alerts, when to acknowledge alerts. 

But if I enable the responder alert, it seems the integration is done via the API integration. Which configuration doesn't seem to work, it simply just got ignored. Am I missing something, is it possible to configure a responder alert?

 

Screen Shot 2023-04-06 at 10.28.46 PM.png

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