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Is it possible to change the format of the portal group summary?

Hi

I'm nearly finished setting up our service portal, but have noticed the summary of each portal group detailnig the issue request types, is just a single line broken up by commas. This would look better as bullet points.  See example.....

Is there any way of modifying the layout / format of this summary?

Cheers

JIRA portal group summary.png

1 answer

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Answer accepted
Gaurav Community Leader Nov 17, 2021

Hello @Simon 

Welcome to the community!!

The text below the Portal Group name is basically all the request types added to that portal group separate by a comma; which cannot be edited/ updated.

Also, The portal group formatting like URL, header and colours are inherited from the help centre.

cheers for the reply.  Can you bypass the group or not have a group selected, and just have a list of request types?

Gaurav Community Leader Nov 17, 2021

Hello @Simon 

This is something which is not available currently. But keep an eye out, maybe this is something which is provided as a feature in future.

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