Is it possible to change the format of the portal group summary?

[Simon]

Hi

I'm nearly finished setting up our service portal, but have noticed the summary of each portal group detailnig the issue request types, is just a single line broken up by commas. This would look better as bullet points.  See example.....

Is there any way of modifying the layout / format of this summary?

Cheers

[Gaurav · Accepted solution]

Hello @Simon 

Welcome to the community!!

The text below the Portal Group name is basically all the request types added to that portal group separate by a comma; which cannot be edited/ updated.

Also, The portal group formatting like URL, header and colours are inherited from the help centre.

[Simon]

cheers for the reply.  Can you bypass the group or not have a group selected, and just have a list of request types?

[Gaurav]

Hello @Simon 

This is something which is not available currently. But keep an eye out, maybe this is something which is provided as a feature in future.

[Simon]

cheers