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Is it possible to change the email address of the team invites?

I want to change the email address of the team invites to our Jira Service Management. Currently it is sent from an address in this format "noreply+xxxxxxxxxxxxxxxxxxxxxx@am.atlassian.com" which looks like a spam mail to our users. I want to change it to a custom email address that uses our domain, instead of Atlassian.

I know it is possible to change the email address for notifications from JSM, but I can't seem to find any information about this.

1 answer

1 accepted

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Answer accepted

Hello @Eivind Bendiktsen,

Welcome to the Atlassian Community!

When it comes to invitations, it’s currently not possible to change the email address for customer or user invites.

There are feature requests suggesting improvements for that:

Please, click on vote and also watch the tickets above to receive updates from our product managers.

Kind regards,
Angélica

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