Is it possible to change the article icons in the service portal?

Faroek Sweet
Contributor
April 12, 2023

Hi everyone,

Is it possible to change the article icons in the service portal?

My team has two (Confluence) spaces with articles for different target audiences, so they want to make a contrast visible between articles in the search bar of the service portal where those articles can be found. Is that possible?

Greetings,

FaroekConfluence article icon.PNG

2 answers

1 accepted

1 vote
Answer accepted
Paul Wiggers
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
April 12, 2023

Hello @Faroek Sweet 

Unfortunately, this isn't possible within Help Center.

You can take a look at categories if you want to make a distinction. It will give your customers something to click on.

Depending on the amount of articles, Topics might also be something that you can look into.

Faroek Sweet
Contributor
April 16, 2023

Hi Paul,

That's unfortunate, we will work with a different solution. 

Thank you for the suggestions.

Greeting,

Faroek

1 vote
Faroek Sweet
Contributor
April 16, 2023

Hi Paul,

That's unfortunate we will work with a different solution. 

Thank you for the suggestions.

Greeting,

Faroek

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