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Is it possible to automate the due date on a new ticket, without addins etc

hi

From what i can see on the community boards, there are ways of doing this but all seem to require 3rd party add-ons.  Is there no other way of setting a simple +2days to the due date on a new ticket?

cheers

2 answers

2 accepted

5 votes
Answer accepted
Alex Koxaras _Relational_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Nov 18, 2021

Ηι @Simon 

You can do that via jira automation. Simply add a rule and:

  • Trigger: Issue Created
  • Action: Edit issue
    • Choose due date and write {{now.PlusBusinessDays(2)}}

duedate rule.png

2 votes
Answer accepted
Tansu Akdeniz
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Nov 18, 2021

Hi @Simon 

You can use built-in automation feature.

Go to project -> project settings -> automation and define a new rule to update due date.

Ex; {{now.plusDays(2)}}

Please check this doc.

thank you.

how it is possible to change number days for original estimate value? 
I found a few options: 

{{now.plusBusinessDays({{#=}}{{issue.fields.timeoriginalestimate.value}} / (60 * 60 * 8){{/}})}}  

or 

create variable OrginalEstimateDays {{#=}}{{issue.fields.timeoriginalestimate}} / (8){{/}}

Add action -> {{now.plusBusinessDays(OriginalEstimateDays.asNumber).jiraDate}}

 

both do not give any results. Due date is empty :( 

Like Thiago Eiji Matumoto likes this

I have an automation that creates two tasks when a story has been created. I need the two tasks to have the trigger story Due date applied to them. Any ideas?

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