Is it possible to attach email itself that is created as a jira ticket for emailed requests?

Angelica Hernandez March 23, 2023

I set up a service project that was connected to the company's customer email contact us. The team does not want to allow jira to send notifications or status updates from the portal to the customer and was wondering if the system can add the email as an attachment when the ticket opens automatically.

0 answers

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Site Admin
TAGS
AUG Leaders

Atlassian Community Events