We want to add an image into the text that gets send out when a ticket is raised, currently it just says;
Reply above this line.
Just confirming that we got your request. We're on it.
We want to replace the text with a nice image etc, is this possible?
what gives you the impression that it only does text? You can edit the HTML and CSS of the templates. Maybe have a look at the docs, especially at the first blue box. :)
Hello Community! Quick disclaimer: We are running a contest on Community (The Atlympics!) from July 23rd - August 8th of 2021. If you are interested in participating in this contest (prizes! ...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events