I want Jora to automatically create a ticket if it receives an email from an alert system from the microsoft.com domain. However, I cannot create them as a customer because the domains do not match our configured domain name.
What can be done so if Jira receives the alert email a ticket/issue/incident is automatically created?
Hi Scott,
This is Nadhila from JSM.
I think it is best that our support team take a look at your site's configurations first before we can make an accurate suggestion. Do you mind asking your site admins to submit a support request to us about this topic?
Here's our support page: https://support.atlassian.com/contact/
I have submitted a request
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.