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Is ${event.user.name} now {{initiator.displayName}}

Is ${event.user.name} now {{initiator.displayName}}

I'm looking to migrate to the cloud and after performing a test migration looks like I have to recreate my automation rules in the cloud.

Previously on server I had a rule to send an email and was using the variable

`${event.user.name}`

Is this variable still available on the cloud or is the correct one to use:

`{{initiator.displayName}}`

Thanks!

1 answer

1 accepted

3 votes

Answer accepted

Hi @James Duffy ,

Welcome to the community!

Cloud indeed has different smart values to use for Automation.
You can find a summary here.

However, if you are talking about sending customer notifications from JSM with the Legacy Automation, you still need to use ${event.user.name} as smart value in your email.

Screenshot 2023-04-21 at 10.34.41.png

Hope this helps

- Tessa

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Is ${event.user.name} now {{initiator.displayName}}