Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,464,959
Community Members
 
Community Events
176
Community Groups

Is a request type id unique?

Edited

Could a request type be shared among more than one project? could you confirm?

it is possible to find a request type id in more than one service desk?

2 answers

2 accepted

0 votes
Answer accepted

TLDR: Yes

Every object in Jira has a unique id. It is well buried, but there is one.

So, no, whilst you can share request types, you can not share issues across projects.  An issue can only be in a single container (project) at a time.

0 votes
Answer accepted

@David Torres -

If I understood your ask correctly, are you asking a REST API call which to pull all request type ID for all of your JSM projects?

The available REST API call is as per each JSM project.  The Request Type ID is unique for each project can cannot be shared within multiple project based on my knowledge.  

Hope this helps.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Technology Applications Team

Viasat Inc.

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
TAGS

Atlassian Community Events