Is 'ServiceNow Connector for Jira' capable to integrate other forms beside Incidents?

[Brian Buckley]

Interested in integrating ServiceNow 'Projects' with JIRA user stories and wondering if this is possible?

[Jose Lobo]

Hello @Brian Buckley 
Thank you for posting in the community,

I'm Jose, from the Exalate team.

I don't know the details of "ServiceNow connector for Jira", however, you can integrate Jira and ServiceNow very easily through an Exalate connection. 

You can connect any ServiceNow entity (Incidents, Service Request, Request Item, etc) to Jira issues in any project, it could be started from any of the two ends.

You will also be able to sync any field (custom or not) bidirectionally.


This guide might be interested for you:

• Jira ServiceNow Integration: How to Set up an Integration in 6 Steps

Let me know if this helps you in your solution search 🙂

Best regards,