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Is Jira Service Management FedRAMP certified?

Paul Waters
Paul Waters May 23, 2022

I work for a small government contractor and we are in need of an IT Ticketing system but if it is cloud based it must be FedRAMP certified so that's my question?

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Tiffany J
Tiffany J Jan 05, 2023

I believe that other Jira products were announced in April of this past year (2022) that they were in process of FedRamp Mod certification and were expecting it to be completed in Spring 2023.

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Robert Wen_ReleaseTEAM_
Robert Wen_ReleaseTEAM_ Community Leader Jan 05, 2023

There was a community article published last November where Atlassian pushed back FedRamp moderate certification to 2024.

https://community.atlassian.com/t5/Trust-Security-articles/Update-Atlassian-s-path-to-FedRAMP/ba-p/2193560

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Robert Wen_ReleaseTEAM_
Robert Wen_ReleaseTEAM_ Community Leader May 23, 2022

Hello, @Paul Waters ! Welcome to the Atlassian Community!

According to Atlassian's compliance documentation, the only product FedRAMP certified is Trello.  FedRAMP (moderate) certification for Jira and Confluence is on the roadmap for 2023.

https://www.atlassian.com/trust/compliance/resources/fedramp

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