Hello,
Do we need a licence for Jira (Core) and Jira Service Management (JSM) to be able to develop an ITSM within JSM?
Welcome to the community!
To develop and use IT Service Management (ITSM) capabilities within Jira Service Management (JSM), you only need a license for Jira Service Management. JSM includes all the necessary features to develop ITSM workflows, manage requests, incidents, changes, and assets.
Jira Service Management (JSM):
Jira Core:
Hope this helps!
Best regards
Sam
@Samuel Gatica _ServiceRocket_ is not wrong, @Stéphane Hallé; however, I would remind both of you that Jira Core is no more.
Jira Core + Jira Work Management + Jira Software = (just) Jira (now).
Jira Service Management remains a separate product.
Welcome to the next era of Jira
-dave
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