Is JIRA down?

[Elaine Lu]

Hi Guys, 

We suddenly have issues with JMS.  No issues/tickets can be opened in JMS.

We are receiving this error when open a queue/ticket.

[Joseph Chung Yin]

@Elaine Lu 

Hi Elaine:

There seems an active incident going on on the Atlassian Cloud env which impacted the Jira product for multiple customers.  I will review/check the following page when you never encounter another similar issue in the future -

https://status.atlassian.com/

Hope this helps.

Best, Joseph Chung Yin

[Elaine Lu]

Looks like it just came back.

[Gareth Littlehales]

cannot create a ticket to Jira support either. 

[RSavage_stellarindustrial_com]

Same for us, but the status page says everything is working Jira Service Management Status (atlassian.com)

[Adam Linger]

Same in our instances, can't open a ticket with the standard method.  

[Gareth Littlehales]

same, cannot open any tickets. 

[Jaspreet Kaur]

We are experiencing the same and we cannot create support tickets

[Chris Smith]

Same for my entire team. Cannot login to the support page to file a ticket either.