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Is Chat a paid plugin or integrated now with JSM?
Hi Bryce. From what I can see on Atlassian's site, the 'Chat for Jira Service Management' is a paid plug in:
Chat for Jira Service Management | Atlassian Marketplace
If you're referring to the conversational ticketing that is now part of JSM if you have Slack or Teams, (what used to be Halp) as I understand it, that is now integrated with JSM.
Connect Jira Service Management to Slack and Microsoft teams (atlassian.com)
I hope that answers your question.
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