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Is Chat a paid plugin or integrated now with JSM?

Bryce L
Bryce L April 30, 2023

Is Chat a paid plugin or integrated now with JSM?

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Dan Breyen
Dan Breyen
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May 1, 2023

Hi Bryce.  From what I can see on Atlassian's site, the 'Chat for Jira Service Management' is a paid plug in:

Chat for Jira Service Management | Atlassian Marketplace

If you're referring to the conversational ticketing that is now part of JSM if you have Slack or Teams, (what used to be Halp)  as I understand it, that is now integrated with JSM.

Connect Jira Service Management to Slack and Microsoft teams (atlassian.com)

I hope that answers your question.

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