Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,296,263
Community Members
 
Community Events
165
Community Groups

Hello, I'm new to Service Desk and am trying to invite agents to my team.  When I enter their email address they don't appear in the selection screen.  I have added them under People and given them the Service Desk Team role.  How can I get them add to my team?

Thank you in advance.

1 comment

Erica Moss Community Manager Sep 28, 2018

Hi, @Nancy Engelken! Love the avatar. 🧙🏻‍♀️ I'm going to move your post to the Jira collection, where I hope you can get a good answer from the experts here. Feel free to introduce yourself, too!

Comment

Log in or Sign up to comment
TAGS
Community showcase
Posted in Jira Service Management

Jira Service Management Documentation Opportunities

Hello everyone, Hope everyone is safe! A few months ago we posted an article sharing all the new articles and documentation that we, the AMER Jira Service Management team created. As mentioned ...

315 views 0 10
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you