Internal Notes

[Oliver Waters]

Hi Guys,

Is it possible to turn off internal notes on Service Desk? We have no need for it and in fact are getting people to avoid using them as part of what we practice.

Thanks,

Ollie

[Angélica Luz]

Hello Oliver,

Welcome to Atlassian Community!

Currently, it's not possible to disable internal comments. We have a feature request suggesting the implementation of this ability:

• Ability to disable internal comments in JIRA Service Desk.

Please, click on vote and watch in order to hear about updates on the development cycle.

Regards,
Angélica