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Integration between cloud Jira and Zabbix

Pravin
Pravin Jun 21, 2022

Hi Team,

 

Need your inputs how to  integrate Zabbix and Jira cloud. 

Reason :: Events of Zabbix should create tickets in Jira

 

Thanks

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Dirk Ronsmans
Dirk Ronsmans
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Jun 21, 2022

@Pravin ,

I would think you can do this with an OpsGenie Integration

https://www.atlassian.com/software/opsgenie/zabbix

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Pravin
Pravin Jun 21, 2022

Thanks @Dirk Ronsmans . Could you please confirm whether tickets can be created using opsgenie since I could see only email notifications can be triggered. Could you please guide me for my task

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Dirk Ronsmans
Dirk Ronsmans
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Jun 21, 2022

That should be possible. If you look at the graph in the link I posted

image.png

 

Zabbix will push an alert to OpsGenie and Opsgenie will trigger both the oncall schedules but is also able to create JSM tickets

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Pravin
Pravin Jun 21, 2022

Thanks @Dirk Ronsmans . I have installed Opsgenie. Could you please guide me the steps or any documentation how to integrate between Jira and Opsgenie

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Dirk Ronsmans
Dirk Ronsmans
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
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Jun 21, 2022

I don't have experience with it yet myself but there is plenty of documentation.

https://www.zabbix.com/integrations/opsgenie

https://support.atlassian.com/opsgenie/docs/integrate-opsgenie-with-zabbix-plugin/

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Pravin
Pravin Jun 28, 2022

Thanks Dirk. I have tried to configure zabbix and Jira integration using this  https://www.zabbix.com/integrations/jira#tab:official2,but while configuring webhook media type in Zabbix getting class not found error.Could you please help me to resolve this @Dirk Ronsmans 

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