Integration between cloud Jira and Zabbix

Pravin June 21, 2022

Hi Team,

 

Need your inputs how to  integrate Zabbix and Jira cloud. 

Reason :: Events of Zabbix should create tickets in Jira

 

Thanks

1 comment

Dirk Ronsmans
Community Leader
Community Leader
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June 21, 2022

@Pravin ,

I would think you can do this with an OpsGenie Integration

https://www.atlassian.com/software/opsgenie/zabbix

Pravin June 21, 2022

Thanks @Dirk Ronsmans . Could you please confirm whether tickets can be created using opsgenie since I could see only email notifications can be triggered. Could you please guide me for my task

Dirk Ronsmans
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
June 21, 2022

That should be possible. If you look at the graph in the link I posted

image.png

 

Zabbix will push an alert to OpsGenie and Opsgenie will trigger both the oncall schedules but is also able to create JSM tickets

Pravin June 21, 2022

Thanks @Dirk Ronsmans . I have installed Opsgenie. Could you please guide me the steps or any documentation how to integrate between Jira and Opsgenie

Dirk Ronsmans
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
June 21, 2022

I don't have experience with it yet myself but there is plenty of documentation.

https://www.zabbix.com/integrations/opsgenie

https://support.atlassian.com/opsgenie/docs/integrate-opsgenie-with-zabbix-plugin/

Pravin June 28, 2022

Thanks Dirk. I have tried to configure zabbix and Jira integration using this  https://www.zabbix.com/integrations/jira#tab:official2,but while configuring webhook media type in Zabbix getting class not found error.Could you please help me to resolve this @Dirk Ronsmans 

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