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Integrate JSM with EDR Tools

nagabhushanpolukonda
nagabhushanpolukonda May 16, 2023

Hi Team,

Is there any way to integrate Jira Service Management with EDR tools like Carbon black, Crowdstrike, SentinelOne etc. to create incidents based on the alerts ?

Appreciate your support.

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Joseph Chung Yin
Joseph Chung Yin
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May 16, 2023

@nagabhushanpolukonda -

The best way is to contact the EDR tools vendors to determine if they have integration with JSM/Jira Cloud env available, then properly configure the applications integration as needed.

Hope this helps.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Technology Applications Team

Viasat Inc.

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