Hey there!
I'm Looking for a tool or plugin to streamline social media support in Jira Service Management?
I'm exploring options to manage Instagram and Facebook comments/DMs directly within JSM, but haven't found the perfect solution yet.
Anyone have experience with such integrations? Recommendations appreciated!
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To streamline social media support in Jira Service Management (JSM), I recommend using the Instander app for Instagram. It offers advanced features for managing comments and DMs, and can be configured to work with JSM.
For Facebook, **Meta Business Suite** is ideal. It efficiently handles comments and messages and integrates well with JSM through various third-party tools like Zapier or Automate.io for custom workflows.
Hope this helps! Any further questions, feel free to ask.
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