I am trying to create a Automations in Insights to email or create a ticket whenever a Attribute is a certain value.
I cant seem to get it to trigger unless I set it as something such as "comment added", but that is no good as I need it to be automatic.
End goal is to use this to create tickets whenever a certain date is hit.
I recreated your rule like this:
(Geplantes Ereignis means Scheduled Event)
I had to choose another THEN-Action because my test instance doesn't send emails.
It works fine this way, maybe your Cron Task isn't working properly or (god knows why) the Condition is blocking the rule?
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