Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
Next:
badges earned

Your Points Tracker
Challenges
Leaderboard
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Recognition
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Kudos
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Insight custom field picker only retrieves first 50 results

I am testing out Insight as a CMDB for our tickets' linked assets. I set up a custom field on our tickets for my Insight schema that includes all of our assets, but when I click the dropdown it only returns the first 50 objects I've created. If I search, it only searches based on those 50 results, too. Am I doing something wrong, or is this a limitation?

2 answers

0 votes

Hi! 

Please, visit  to configuration in admin, then you can find 50  results in dropdown, 

you can adjust. 

But what is the purpose of that? I am asking it will reflect to performance and UX. 

i.e. io Google search suggested 10 hot results

I actually don't mind that it limits the drop down to 50 results.

But the real problem for me is, when I start searching, it only returns results from within those 50 results. So if I'm searching an asset starting with a Z, it returns nothing. Seems like a bug.

0 votes

Hello,

A quick question, are you using the Insight Marketplace Application or the new Insight feature which comes with JSM Premium?

Thanks.

Hakan Bahadir

Solution Architect 

I'm using the new Insight feature with JSM Premium. I'm on a trial right now, if that matters.

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Jira Service Management

ThinkTilt is joining the Atlassian Family!

This morning, Atlassian announced the acquisition of ThinkTilt , the maker of ProForma, a no-code/low code form builder with 700+ customers worldwide. ThinkTilt helps IT empower any team in their or...

850 views 30 33
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you