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InfoSec

Allan
Allan
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March 22, 2024

How do I open an InfoSec ticket for a client.

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Joseph Chung Yin
Joseph Chung Yin
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March 22, 2024

@Allan -

Welcome to the community.  We will need more context on your ask before we can assist further.  Please provide clarification.

Best, Joseph

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Charlie Misonne
Charlie Misonne
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March 22, 2024

Hi @Allan ,

Welcome to the Atlassian Community!

Is this a general question about infosec tickets in Jira? I that's case we'd need some more context on your expectations.

Or is this about a specific Jira instance were infosec tickets already exist?

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Allan
Allan
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March 22, 2024

Hi Charlie,

 

I have not yet opened a case in Jira outside of an opportunity through SalesForce, I was able to have one of my colleagues walk me through the process.


Thanks,

 

Allan

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Charlie Misonne
Charlie Misonne
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March 22, 2024

Oh ok! I'm glad your issue was resolved.

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