Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

InfoSec

Allan
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 22, 2024

How do I open an InfoSec ticket for a client.

2 answers

0 votes
Joseph Chung Yin
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 22, 2024

@Allan -

Welcome to the community.  We will need more context on your ask before we can assist further.  Please provide clarification.

Best, Joseph

0 votes
Charlie Misonne
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 22, 2024

Hi @Allan ,

Welcome to the Atlassian Community!

Is this a general question about infosec tickets in Jira? I that's case we'd need some more context on your expectations.

Or is this about a specific Jira instance were infosec tickets already exist?

Allan
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 22, 2024

Hi Charlie,

 

I have not yet opened a case in Jira outside of an opportunity through SalesForce, I was able to have one of my colleagues walk me through the process.


Thanks,

 

Allan

Charlie Misonne
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 22, 2024

Oh ok! I'm glad your issue was resolved.

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
TAGS
AUG Leaders

Atlassian Community Events