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Incorrect Reporter is being shown when posting through Automation

AS
AS December 29, 2021

The Incorrect Reporter is being used when posting through Automation. I have included two examples and have a handful more of these.

I have also verified that the Actor and Reporter are set to "Automation for Jira". 

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Joseph Chung Yin
Joseph Chung Yin
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December 29, 2021

@AS -

With Automation for Jira rules, all rules associated with a project or global are executed via the "Actor" value defined in the field for each rule.  By default, it is set as "Automation for Jira" as the actor. This may explains the cause of your issue.  

Hope this helps.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Infrastructure Applications Team

Viasat Inc.

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Fabian Lim
Fabian Lim
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December 29, 2021

Hi @AS

Can you share your rule details? Include screenshots if possible.

Cheers

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