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In tickets field Automation,rule execution shows that rule passed succesfully but rule does not show

Vera Valshonok April 27, 2023

In tickets field Automation i see that automation worked but when going to rules, this rule shows as unexistent. By the actions of the rule we see that it actually works. Where can i find this rule is set?

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John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
April 27, 2023

Hi Vera - can you share some screenshots?

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