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In email notification, user mentions are shown as "unknown"

manog
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November 22, 2023

In email notifications user mentions are shown as unknown,

Screenshot 2023-11-22 at 3.25.23 PM.png

2 answers

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Answer accepted
Ste Wright
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
November 22, 2023

Hi @manog@Sven Schmitting 

It was an incident Atlassian have resolved - check out: https://jira-software.status.atlassian.com/

Is it still happening for you? Or is it now working as expected?

Ste 

Sven November 22, 2023

Thank you for your feedback. Mention notifications are now working as usual.

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manog
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
November 22, 2023

It's working fine now.

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0 votes
Sven November 22, 2023

Same problem here since today

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