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In JSM, what is the relationship between projects and services?

Phil Bustin
Phil Bustin June 14, 2022

Are all services related to a project?  Is there a choice to create many projects, or one project and many services?

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Mikael Sandberg
Mikael Sandberg
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June 14, 2022

No, services are not tied to a specific project, all services that you create will be visible in all of your ITSM projects.

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Linda Buchanan
Linda Buchanan October 17, 2023

HI Michael 

Coming in late on this one, what do you do if you have different departments with their own projects for incidents and requests e.g. HR and IT.. they have very different services. 

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