Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

In JSM, what is the relationship between projects and services?

Phil Bustin
Phil Bustin June 14, 2022

Are all services related to a project?  Is there a choice to create many projects, or one project and many services?

Answer
Watch
Like Be the first to like this
330 views

1 answer

1 accepted

1 vote
Answer accepted
Mikael Sandberg
Mikael Sandberg
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
June 14, 2022

No, services are not tied to a specific project, all services that you create will be visible in all of your ITSM projects.

View More Comments
Linda Buchanan
Linda Buchanan October 17, 2023

HI Michael 

Coming in late on this one, what do you do if you have different departments with their own projects for incidents and requests e.g. HR and IT.. they have very different services. 

Like
Reply

Suggest an answer

Log in or Sign up to answer
Jira Service Desk
Jira Service Management
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events

    See all events