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In JSM can i put the field as Ready only field in the Service Request if yes how it is Possible

Sreenadh
Sreenadh November 7, 2022

Hi,

In JSM can i put the field as Ready only field in the Service Request if yes how it is possible.

Please help me out on the same.

Thanks,

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Marco Brundel
Marco Brundel
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November 7, 2022

Hi,
one option is to add the field to the request type and set it to hidden.
The field is then displayed on the portal.

Regards, Marco

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