Importing Knowledge Base articles from other SD apps or sync them

[Sebastián Delmastro]

It's possible to import or sync between Zendesk/Intercom KB's to Jira?

 I need to populate from other Service Desk apps like Zendesk to Jira (Confluence), it is posible to do it in a streamline o lean way?

Thanks! 

[Riddhi Shah]

Hello @Sebastián Delmastro ,

Seems like an interesting use case. Can you elaborate more on your confluence case? 

[Sebastián Delmastro]

Hello @Riddhi Shah I am migrating to JSD and I want to populate confluence KB from other HelpDesk, I didn't find a way to do it from Confluence.

[Riddhi Shah]

@Sebastián Delmastro Can you please tell me which other help desks?

[Sebastián Delmastro]

Zendesk

[Dima Lazarchuk]

@Sebastián Delmastro We can help you to migrate data from Intercom and Zendesk.

Use our app https://marketplace.atlassian.com/apps/1218450/zendesk-to-jira-service-desk-migration?hosting=cloud&tab=overview

[Werner Schott]

Is there such a tool for Intercom? Thanks.

[Sebastián Delmastro]

@Dima Lazarchuk yor addon looks great, we already migrate some of the fields your addon do, but I need to know if can do Zendesk KB --> Confluence KB?

Thanks