Import Services

[Steve Pace]

Hi,

I have a list of over 1000 services that i need to import into Insight and JIRA Service Desk. it possible to import using CSV ?

[Mikael Sandberg · Accepted solution]

@Walter Buggenhout is correct in that you can import assets into Insight, but Services is a special case and at the moment you cannot import services. Hopefully that will change when Atlassian unlocks it so you can add additional attributes to services. 

[Steve Pace]

Hi,

In another article, it states that services are read-only schema in Insight. In fact, there is no functionality to import into the object schema as there is in custom created schemas. Not sure if I am missing something or there is another location from where I can import. 

[Steve Pace]

Sorry, just read your reply. Thanks for confirmation. 

[Walter Buggenhout]

Hi @Steve Pace,

Yes it does. Have a look at this support article to learn more.

Hope this helps! 

[Andreas Stumpf]

The link doesn't exist anymore. Could you post a new link?