I'm pondering this problem and hope the community can help.
I'm using the CSV import capability of Insight to poplulate objects. I'd like to include Users for these objects. The assets are owned by JSM portal customers (so not normally managed by Jira User Management). Has anyone programmatically added users to Insight objects where the users are on the JSM customer list?
Hi @Robert Wen ,
I've done something similar in the past; as long as your users have an account in your Cloud site you can import them using the "User import" functionality, available from the object scheme configuration => import.
Let me know if this helps,
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