I'm pondering this problem and hope the community can help.
I'm using the CSV import capability of Insight to poplulate objects. I'd like to include Users for these objects. The assets are owned by JSM portal customers (so not normally managed by Jira User Management). Has anyone programmatically added users to Insight objects where the users are on the JSM customer list?
Hi @Robert Wen ,
I've done something similar in the past; as long as your users have an account in your Cloud site you can import them using the "User import" functionality, available from the object scheme configuration => import.
Let me know if this helps,
Jumping in here, I can import the customer email from our asset system into an IT Hardware schema I have setup, I just cannot see how to say this email address in insight matches the customer email address in JSM to form the connection between the imported data and the current customers.
I want it to bind when we import from the asset management system to Insight.
Hello everyone, Hope everyone is safe! A few months ago we posted an article sharing all the new articles and documentation that we, the AMER Jira Service Management team created. As mentioned ...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events