ITSM - Where to get started

azmi March 27, 2023

HI,

Been playing around with the solution for some time, but I can't seem to wrap my head around creating L1-L2-L3 escalation, ITSM way. Is there a doc of some sort that can guide me on this? 

Thanks.

1 answer

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Alex Koxaras _Relational_
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March 27, 2023

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