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Hi, yes there is, with OmniChat for Jira Service Management. It provides cross-channel support for customers, on a single interface for agents. It enables two-way communication via WhatsApp and SMS.
You can check it out here: https://marketplace.atlassian.com/apps/1223887/omnichat-for-jira-service-management
It is also powered by the biggest omnichannel global leader Infobip. Atlassian recently released a Success Story on Infobip: https://www.atlassian.com/customers/infobip