I would like to edit assets from a request

[mathieu_beaupre]

Hi there. I would like to figure out how to edit assets from a request.

I have the automations made to create assets in a certain schema using a request form. I would like to use an asset field to lookup an existing record, that is owned by the submitter of the request from the portal, and modify existing fields in that.

[Joseph Chung Yin · Accepted solution]

@mathieu_beaupre -

Welcome to the community.  Please take a look of the following KB article on using automation rule to update Assets objects -

https://confluence.atlassian.com/jirakb/how-to-update-asset-object-attribute-using-automation-with-values-from-associated-jira-issue-1085200114.html

Hope this helps.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Technology Applications Team

Viasat Inc.

[Joseph Chung Yin]

@mathieu_beaupre -

If my suggestion helped you, please remember to click on the "Accept answer" button, so others with similar asks will see this posting as an answered entry.

Best, Joseph