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I want to send a Email Notification to Assigned to Individual user at some transtion of the workflow

Sreenadh December 8, 2022

Hi,

I want to send a Email Notification to Assigned to Individual (Single user picker) user at some transition of the workflow.

which is if i change the Status of the workflow from In Progress Service desk to Assign to SPINS Team.

How to configure the Email notification for the same.

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Please help me out should i need to perform any kind of configurations here.

Thanks,

 

 

 

1 answer

1 accepted

2 votes
Answer accepted
Houssein Barkallah December 8, 2022

You can use Automation to do that:
Your condition is the requested Transition
Your action is the Send Email, and then select assignee in To 


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