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I want to send a Automation HTTP web request that includes the Jira Key

I am using Jira Service Management to deal with my customers requests. When a change has happen to a request I want an Automation to send a message to an API.

I am using a web request that includes the Jira key in the body using Automations.


This is my code:


* Web request URL:
* Headers: Content-Type=application/json
* HTTP method: POST
* Web request body: Custom data
* Custom data:

"api_key": "s)AdKfbJFIDp4$G/hP/k>SPy/",
"jira_key": "{{issue.fields.key}}"


However the key, for example "REQ-4442" does not work. What is the variable name for the Jira Key?

1 answer

1 accepted

1 vote
Answer accepted
Juan Carlos Vera
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Mar 27, 2023

Hi @Dr S ,

Try with:

"Jira_Key": "{{issue.key}}"

That worked! Thanks and have a great week!

Like Juan Carlos Vera likes this

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