I want to make Field level events in Jsm incident form before creation.

[M_guru Moorthy]

Hi,

I want to make field level events like on change, Hide/view fields based on another fields etc., but I came to know there is no OOTB solution available.

Is there any free custom app/ No cost app available in market to achieve the above mentioned requirement in Jira service management??

[John Funk]

Hi Guru - Welcome to the Atlassian Community!

If you create a Form, you can implement conditional Sections which show fields based on the values of other fields. And the new shown fields can be marked Required. 

The ability to create these forms comes OOTB with Jira Service Management. 

[M_guru Moorthy]

Hi @John Funk 

Currently I am not using Forms.

I need this requirement in Incident creation page. Is there any OOTB feature to achieve on change event and show/Hide fields over the incident create screen.

[John Funk]

No, not OOTB. But Forms come out of the box with JSM - so you can create one. Go to Project Settings > Forms and create your form there. 

[M_guru Moorthy]

Hi @John Funk 

Is there any free custom app/ No cost app to satisfy above mentioned requirement ?

[John Funk]

Yes - forms as described above.  :-)