I want to create an automation: if one of the subtasks' issue types is 'On Hold', the status of the

Marsa Maroc January 29, 2025

 

I want to create an automation: if one of the subtasks' issue types is 'On Hold', the status of the story issue type should be 'On Hold'.

For example: I have subtask issue types (API tasks, test tasks, FSD issues, etc.). If one of these subtasks is 'On Hold', the story issue type should be set to 'On Hold'.

1 answer

0 votes
Elise Vernier
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
January 29, 2025

Hi Marsa, 

You can try this automation: 

  • Trigger: When issue transitioned to "On hold"
  • Condition: Issue Type is one of API subtask, etc 
  • Branch: For Parent (Story here)
  • Condition: If Children match (some match specific JQL) Status = "On hold"
  • Action: Then transition issue to "On hold"

Check that transitions to "On hold" are in place before running the rule (for all types of tickets parent and children). 

Hope I help, 

Regards, 

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events