I want to add the name of an Assets object to the summary of a ticket.

[Louie Goode]

I have a scheme called "Store Locations" and objects underneath them named by store number. See screenshot.  How do I display the object name in the summary of the ticket? Is there a smart value for the object name?

[Mikael Sandberg · Accepted solution]

Yes, there are smart values for Asset objects and in this case {{object.Name}} will give you the store number. Just note that this only works if you do an asset lookup, if the object is already on the issue then use the field smart value to get the name.

[Louie Goode]

Thank you Mikael, 

I was not using it with lookup I will try that. 

[Louie Goode]

I don't think I am doing this right.  See the images below that do not result in anything printed to the screen.  The first is looking up the object name and the second is applying to the summary field. 

[Mikael Sandberg]

The {{lookupObjects}} would return everything from your lookup, you still have to use the dot notion to get to the name. The first thing I would do is add a log action that you set to {{lookupObjects}}, that way you can see if the lookup is returning the object and go from there.

[Louie Goode]

Seems I am close with using Key = {{issue.customfield_13519}} in the lookup. However, I need the custom field name but and not the key. 

[Louie Goode]

This is now resolved! Thanks for the logging tip! I just kept plugging away until I found it.  In the lookup I used Key = {{issue.customfield_13519}} and in the summary I used {{lookupObjects.name}} where .name is the attribute I wanted.