I want send notification for every step of approve, in service management project

Razmik Mikayelyan September 19, 2022

in a service management project i am required to send a notification after each confirmation, in automation i can only send notifications when a process starts or ends but not when the process is in progress of confirmation

Screenshot_1.png

1 answer

1 accepted

4 votes
Answer accepted
Alex Koxaras _Relational_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
September 19, 2022

Hi @Razmik Mikayelyan 

Notifications are sent, out of the box, within the issue type's workflow, using the event. You can create you own events as well, which you have to later change within the workflows. These event are visible to every notification scheme, which you should user to send out notifications to the stakeholders, or to whomever you think deserves to be notified. Read more here:

https://support.atlassian.com/jira-cloud-administration/docs/configure-notification-schemes/

https://support.atlassian.com/jira-cloud-administration/docs/add-a-custom-event/

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
PERMISSIONS LEVEL
Site Admin
TAGS
AUG Leaders

Atlassian Community Events