I removed groups from the portal now the request types don't show.

[Vanessa Scherstrom]

I have five request types and I put them in groups because I didn't like their order, but they really don't need to be grouped so I removed the groups.  Now the request types don't show in the portal.  How do I get my original list of request types back on the portal?

[Joseph Chung Yin]

@Vanessa Scherstrom -

Please take a look your project's setup - Project settings >> Request management >> Service requests  and assign your request types back to the "General" request group.  "General" group is the default JSM setup where all request types go into.  When you uncheck the group association for a give request type, the request type will automatically get move into the "Request type hidden from portal" section.  

You can just locate your request type(s) and reassign it back to the General portal group.

Removing a group doesn't delete the request type(s) for your project. 

Hope this helps.

Best, Joseph Chung Yin