I need to know how to edit and delete a category. Exclude as a whole to no longer be a selection opt

[Ingrid Natsumi]

I need to know how to edit and delete a category.
Exclude as a whole to no longer be a selection option.

[Laura Russolo]

I had the same problem.
First, I changed the laguage to English and found out the field's name is "label".

So, to delete a label:
There is this video: https://www.youtube.com/watch?v=-9H_cEao6gU
And  is this arcticle: https://community.atlassian.com/t5/Jira-questions/how-do-i-remove-a-label-utterly/qaq-p/1360439

I deleted the label from all issues, but it still can be selected. It seems to be a cache problem I could not solve yet.

[Kevin Spiller]

I need to know this as well @Ingrid Natsumi . @jack I belive that what she mentioned is to delete the options that appear on a issue, like this:

As you can see, all the categories on the image are created by our team, but we've decided to no longer use the ones that I highlighted. If I go to the issue configuration I can only remove categories set by default, althought we are not using anyone as default.

[Jack Brickey]

category? can you explain what category you are referring to? Project Category? Status Category? maybe a screenshot if not clear?

[Jack Brickey]

@Kevin Spiller ,

sorry I’m still a little bit lost as I can’t translate the screen easily. The options make me think this is the Components field or a custom field. However if this is the ITSM project template maybe there is a field called categories? Does this field happen to show up under admin > issues > custom fields? If so can you edit the context there?

[Kevin Spiller]

@Jack Brickey Hi, it's not a custom field, it's a  default field called categories (our jira is set to pt-br).  I can access all the categories by opening an issue and going to configuration:
As you can see it is a default field, I can add as many categories I want but I can't remove the ones I've created.

We are using the next-gen template:

[Jack Brickey]

ah ok.... this is TMP. Very sorry for missing that. so if you a project admin you should be able to remove categories by going to project settings > issue types and for the issue type you are interested in click on the categories and you should see an "x" to delete a category.

[Kevin Spiller]

Right, I think I've found the path you've mentioned but still no luck to delete the categories that I want. Here are the paths that I've made according to your instructions:

The only screen that I've found to delete categories is the issue configuration that I can only remove categories in case I want some to be by default:

[Jack Brickey]

The first two images are unrelated to TMP and you should not modify those without concern of corrupting existing CMP projects. The last image appears to be from your TMP project and is where you should add and delete categories. I don't understand your comment "that I can only remove categories in case I want some to be by default".

I will try to add an image here but I am currently having issues doing so using safari.

Firefox works...