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I need to know how to edit and delete a category. Exclude as a whole to no longer be a selection opt

I need to know how to edit and delete a category.
Exclude as a whole to no longer be a selection option.

2 answers

I need to know this as well @Ingrid Natsumi . @jack I belive that what she mentioned is to delete the options that appear on a issue, like this:
Screenshot_1.png

As you can see, all the categories on the image are created by our team, but we've decided to no longer use the ones that I highlighted. If I go to the issue configuration I can only remove categories set by default, althought we are not using anyone as default.

0 votes
Jack Brickey Community Leader Jan 21, 2021

category? can you explain what category you are referring to? Project Category? Status Category? maybe a screenshot if not clear?

Jack Brickey Community Leader Sep 20, 2021

@Kevin Spiller ,

sorry I’m still a little bit lost as I can’t translate the screen easily. The options make me think this is the Components field or a custom field. However if this is the ITSM project template maybe there is a field called categories? Does this field happen to show up under admin > issues > custom fields? If so can you edit the context there?

@Jack Brickey Hi, it's not a custom field, it's a  default field called categories (our jira is set to pt-br).  I can access all the categories by opening an issue and going to configuration:
As you can see it is a default field, I can add as many categories I want but I can't remove the ones I've created.

We are using the next-gen template:Screenshot_2.png

Jack Brickey Community Leader Sep 20, 2021

ah ok.... this is TMP. Very sorry for missing that. so if you a project admin you should be able to remove categories by going to project settings > issue types and for the issue type you are interested in click on the categories and you should see an "x" to delete a category.

Right, I think I've found the path you've mentioned but still no luck to delete the categories that I want. Here are the paths that I've made according to your instructions:

Screenshot_3.pngScreenshot_4.pngScreenshot_5.png

 

The only screen that I've found to delete categories is the issue configuration that I can only remove categories in case I want some to be by default:
Screenshot_6.png

The first two images are unrelated to TMP and you should not modify those without concern of corrupting existing CMP projects. The last image appears to be from your TMP project and is where you should add and delete categories. I don't understand your comment "that I can only remove categories in case I want some to be by default".

I will try to add an image here but I am currently having issues doing so using safari.

Firefox works...

2021-09-20_11-16-16.jpg

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