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Hi! I've been requested to create a project, Jira Service Management and in the form for the portal request type I have to have 2 fields that contains links to policy documentation.
First where is better to store that documentation?
How can I add those links to a field? which type of field can I use? the link shouldn´t be possible to edit.
I hope you can help me, thanks!
You have a couple of options here, you could add the links as part of the instructions so the link is shown at the top of the request like this:
Or you could use Forms instead and in that form have a section with the links. Your third option would be use Message custom field (for edit).