You're on your way to the next level! Join the Kudos program to earn points and save your progress.
Level 1: Seed
25 / 150 points
1 badge earned
Challenges come and go, but your rewards stay with you. Do more to earn more!
What goes around comes around! Share the love by gifting kudos to your peers.
Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!
Join now to unlock these features and more
During my use of JIRA, my email address changed due to a merger. I'm the admin on the site but I'm not able to get to my account because it tries to verify to my old email which doesn't exist anymore.
I need to update my account and hand off the administrative responsibilities to another person. How do I get in contact with a real support person to help me make the changes needed?
You will have to go through Atlassian Support for the needed assistance. Unfortunately, there is no direct person that you can call to discuss. Just submit your request to https://support.atlassian.com.
Best, Joseph Chung Yin
Jira/JSM Functional Lead, Global Infrastructure Applications Team